Refund policy

Last updated 1 November 2026

14-day money-back guarantee. If Budget App isn't right for you, email us within 14 days of buying and we'll refund you in full. No questions asked.

How to ask for a refund

Email support@mypolarisapps.com within 14 days of your purchase, from the email address you used to buy, with your order number (it's in your receipt email).

What happens next

• We'll confirm by email, usually within 2 working days.
• The refund goes back to your original payment method through Dodo Payments. Your bank may take 5 to 10 working days to show it.
• Your licence key is switched off, so the app becomes read-only on your devices. Your data stays on your device and you can still back it up and export it.

After 14 days

Because you can try every feature free for 14 days before buying, we don't usually refund purchases after 14 days. If something has gone wrong, for example you were charged twice or the app doesn't work on your device, email us and we'll put it right. This doesn't affect any rights you have under consumer protection laws.